Designed for complex and advanced issues, this service includes support for sophisticated hardware setups, software configurations, and network integrations. Ideal for businesses with more intricate IT environments or specific technical needs.
Technical Advanced Support
Advanced Hardware Support:
Setup and troubleshooting for devices connected to company servers, domain integration, or complex peripherals (e.g., network printers).
Software Configuration:
In-depth software setup, including database connections, cloud application integration, and server applications.
Network and Connectivity:
Assistance with network connections, router settings, and server access configurations.
Exclusions:
Excludes regular data backup and transfer tasks (covered under Data Backup Services).
Price:
- Start from RM250
- Customized service packages are available for businesses requiring ongoing advanced support.
Benefits of Technical Advanced Support
Enhanced Productivity
Advanced support ensures that all configurations and setups are done correctly, reducing downtime and maintaining system efficiency.
Comprehensive Solutions
Ideal for companies with specific technical requirements, providing specialized support for complex setups.
Scalability
Helps businesses grow with configurations that support additional hardware and software needs.
Security Compliance
Ensures that all systems are configured with security best practices, reducing vulnerability.
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