This service covers basic troubleshooting for both hardware and software issues that commonly affect computers and devices. Our IT specialists address problems such as software crashes, device connectivity issues, error messages, and minor configuration adjustments.

Hardware Support:

Diagnostics and minor repairs for desktops, laptops, and peripherals (e.g., printers, scanners).

Software Support:

Troubleshooting of operating systems, applications, and basic configuration issues.

Device Optimization:

Basic system clean-up to enhance performance, such as clearing caches and temporary files.

Exclusions:

• File and data transfer (covered under Data Backup Services).
• Deep cleaning or extensive virus removal (see Cybersecurity Consultation for these services).

Price:

• Start from RM200
• For businesses needing regular support, we offer a flat-rate option for recurring monthly or annual service plans, helping reduce costs on frequently requested services.